TERMS AND CONDITIONS OF THE SHOP.LABOPRINT.EU ONLINE SHOP

TERMS AND CONDITIONS OF THE SHOP.LABOPRINT.EU ONLINE STORE

§ 1. GENERAL PROVISIONS

1. These Terms and Conditions set out the rules and conditions for making purchases and using the services provided electronically by the Administrator as part of the website available at www.shop.laboprint.eu (hereinafter referred to as the “Store”).

2. The Administrator is Labo Print S.A. with its registered office in Poznań, at ul. Szczawnicka 1, entered in the Register of Entrepreneurs by the District Court Poznań - Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS number 0000387772, with NIP (Tax Identification Number): 7792385780 (hereinafter referred to as the “Administrator”).

3. The Administrator can be contacted at the email address [email protected], by phone at +48 510 925 418, where the Administrator is available from Monday to Friday, excluding public holidays, from 8:00 a.m. to 4:00 p.m.

4. In order to use the Store, it is necessary to have a device with Internet access and equipped with software for browsing and using websites, as well as access to a properly configured e-mail account, the address of which was indicated in the order.

5.In matters not covered by these Terms and Conditions, the following provisions shall apply, among others:

a. the Act on the provision of electronic services of July 18, 2002,

b. the Act on consumer rights of May 30, 2014,

c. the Civil Code of April 23, 1964.

§ 2. CUSTOMERS AND REGISTRATION

1. Browsing the Store's assortment and services does not require registration.

2. The Store's customers (hereinafter referred to as “Customers”) may be natural persons, as well as entrepreneurs, i.e., natural persons conducting business activity, legal persons, or organizational units without legal personality, on behalf of which their authorized representative acts, who use the services provided electronically by the Administrator.

3. In order to use all the functionalities of the Store, the Customer must register by completing the electronic form available in the Store, including, in the case of natural persons, providing the following data: first and last name, e-mail address, and setting a password, and in the case of entrepreneurs, providing the following data: company name, business address, company headquarters, active NIP or EU VAT number for entities outside Poland, and email address and password. After registering in the Store, a confirmation of registration will be sent to the Customer's email address provided during the registration process.

4. As a result of successful registration, an agreement for the provision of electronic services (hereinafter referred to as the “Service Agreement”) is concluded, and the Customer gains access to the account created for them, which they can use to access the Store, each time after entering the email address and password provided during registration (login).

5. The account contains (i) the Customer's data provided by them in the registration form and (ii) data reflecting their purchase history in the Store. In the event of any changes to the data stored in the account, the Customer is obliged to update it immediately using the appropriate form available on the Store's website. The Customer bears all responsibility for providing or maintaining incomplete, outdated, or false data.

6. The Customer is not allowed to share their account with other people, including disclosing the password used to access the account. The Customer is obliged to keep their account password secret and protect it from disclosure to unauthorized persons. The Customer is obliged to immediately inform the Store if the account access data has been taken over by third parties and to explain the circumstances of this takeover.

7. If the Store allows the provision of third party data, i.e., data other than that of the Customer (e.g., for referral purposes), then the Customer shall only enter such data if they have obtained the necessary consent from the person whose data they are entering to use their data in the Store, and in the event of unauthorized transfer of the above-mentioned data, they shall bear all responsibility associated with the transfer of such data.

8. In the event of a breach of the Terms and Conditions, legal regulations, or good manners by the Customer, the Administrator may unilaterally terminate the Agreement for the provision of electronic services with the Customer or suspend its performance within a specific account. This applies in particular to situations where the Customer has downloaded or used in any way materials available in the Store without the Administrator's consent.

9. Any aggregation and processing of data and other information available in the Store for the purpose of further disclosure to third parties, within other websites or outside the Internet, is prohibited. It is also prohibited to use the Store's markings, including distinctive graphic elements, without the Administrator's consent.

10. The contract for the provision of electronic services between the Customer and the Store is concluded for an indefinite period upon registration. The conclusion of the contract for the provision of services does not entail any financial obligations. The contract for the provision of services may be terminated at any time by submitting a statement to the other party using the appropriate electronic form available in the Store or by sending an e-mail to the e-mail address indicated in § 1(3) of the Terms and Conditions.

11. Notwithstanding the above, a Customer who is a consumer or an entrepreneur entitled to consumer rights and who has registered may withdraw from the contract without giving any reason within 14 days.

§ 3. PURCHASES

1. In order to make a purchase, the Customer may shop after logging into the Store or in unregistered mode (as a guest).

2. The Store publishes information about the products offered by the Store (hereinafter referred to as “Products”). For the avoidance of doubt, this information does not constitute an offer, but only an invitation to conclude a sales contract within the meaning of Article 71 of the Civil Code. The Customer's selection of Products and confirmation of their purchase constitutes an offer to conclude a contract for the purchase of the indicated Products (hereinafter referred to as the “Order”).

3.  The Administrator reserves that the photos of the Products are only examples and serve to present the models specifically indicated in them. Differences resulting from the individual settings of the computer or other device used by the Customer during shopping (color, proportions, etc.) cannot be the basis for a complaint about the Product.

4. The Administrator reserves that all photos of Products and other materials posted on the Store's website, including in particular text, graphics, and logos, are the property of the Administrator or have been used by him with the consent of third parties who hold the rights to them. It is prohibited to copy, modify, distribute, or otherwise use the materials posted on the Store's website, including making them available on the Internet, without the written consent of the Administrator or another authorized third party.

5. The Customer selects Products by adding them to a virtual shopping cart. Placing Products in the shopping cart does not constitute a reservation. If the number of available Products is exhausted before the Customer confirms the Order, the Administrator reserves the right not to accept the Order for processing.

6. Some Products are created on the basis of parameters individually determined by the Customer, in particular taking into account the graphic file sent by the Customer (hereinafter referred to as “Dedicated Products”).

7. Graphic files sent by the Customer for placement on a Dedicated Product should be prepared in accordance with the technical conditions specified in the Store's file preparation specifications for printing, constituting Appendix 1 to the Terms and Conditions. The Store offers several options for uploading files, depending on the Dedicated Product selected by the Customer, the file size, and the method of using the store (logged in/not logged in). Each file is checked for compliance with the Administrator's specifications in terms of: dimensions, open fonts, font conversion, and space for punching (basic verification). In the event of a negative basic verification of the file's compliance with the Administrator's specifications, the Customer is obliged to make the necessary technical corrections to the delivered graphic files in accordance with the specifications. If the necessary corrections are not made, the Order will not be accepted for processing. Additionally, on the 4th (fourth) attempt to verify the file's compliance, the Administrator may add an additional fee, which will be communicated to the Customer by email prior to making the correction and will require the Customer's consent.

8.   Despite negative verification, the Customer may accept the graphic design, and the Administrator, upon acceptance of the graphic file by the Customer, accepts the Order for execution. In such a case, any complaint resulting from the graphic design not meeting the technical requirements specified in the specification will not be considered by the Administrator.

9. Graphic files provided to the Administrator by the Customer should be checked with up-to-date antivirus software.

10. The Customer may only provide the Administrator with graphic files whose use does not violate generally applicable law or the rights of third parties. The Administrator is not responsible for the content of graphic designs sent by the Customer and does not correct such content. If the graphic designs sent by the Customer contain illegal content, the Administrator reserves the right to refuse to fulfill the Order.

11. After placing an Order and before the Administrator begins its execution, the Customer may make changes to the Order. Any changes to the Order shall be made after prior agreement with the Administrator via email (email: [email protected]).

12. In cases of non-compliance of the graphic file with the specification and in the event of changes to the Order, the Order completion date may be extended.

13. By placing an Order for Products, the Customer additionally confirms that they are familiar with: (i) the technology used to manufacture the ordered Products, including, among others, the type of media and finish used, (ii) the behavior of the ordered Products in a specific environment, in particular in unfavorable atmospheric, thermal, or mechanical conditions. Each Customer has the right to order a sample Product for a fee.

14. After the Customer places an Order and makes payment for the Product, the Customer receives confirmation of the Order from the Administrator by e-mail, together with information about the date of fulfillment of the Order (i.e., shipment of the Product(s) to the address provided by the Customer). If only part of the Order has been confirmed, the contract is concluded only for the confirmed Products. If the Customer, who is a consumer or an entrepreneur with consumer rights, is not interested in concluding a contract for some of the Products, they may withdraw from the contract within 14 days from the date of delivery of the purchased Products. Under no circumstances may the Customer withdraw from the contract for Dedicated Products.

15. The Administrator reserves the right not to accept an Order for execution, of which it shall inform the Customer immediately, but no later than within 2 business days from the date of receipt of the Order or from the date of making the necessary technical corrections in the graphic files by the Customer in accordance with section 6, in particular in cases such as:

a. failure to include all the necessary data for the execution of the Order in the completed form;

b. unavailability of the Product;

c. lack of contact with the Customer in order to complete and verify the data provided in the Order;

d. the Customer sending incorrect graphic files or uploading them incorrectly.

16. If the Administrator is unable to perform the service in whole or in part due to the Product being unavailable, or due to unforeseen circumstances, it has not been delivered to the Administrator or has been damaged or lost, then the Administrator shall immediately notify the Customer and refund the price received or provide a substitute service of the same value as the price paid , at the Customer's choice and with their consent.

17. The Customer has the right to cancel a placed Order only until its status changes to “In preparation.” It will not be possible to cancel an Order after it has been paid for and the files have been uploaded or sent. Individual Orders in the shopping cart cannot be canceled. It is only possible to cancel all Orders in the shopping cart. If one of the Orders in the basket has reached the status “Accepted for processing” or higher, cancellation is not possible, even if another Order displays an earlier status. Cancellation of an Order can only be made by the Customer by sending an e-mail to the Customer Service Department at [email protected].

18. After selecting the Products and before selecting the payment method, the Customer is required to provide the exact delivery address and contact telephone number, which cannot be changed until delivery. The delivery address can only be changed in exceptional circumstances, after consultation with the Administrator and before the Products are handed over to the carrier for delivery.

19. After making a purchase, the Customer is required to read the information about the purchased Product in the “Additional information” section on the website.

§ 4. PAYMENT

1. Current prices are displayed on the Store's website.

2. Payments are made by the Customer in electronic form using the payment methods provided by a specialized payment institution with which the Administrator has concluded an agreement. When placing an order, the Customer may choose one of the available payment methods, in particular:

a. payment by regular or online transfer to the Seller's bank account;

b. online payment using electronic payment methods provided by a specialized payment operator;

c. payment using the BLIK system.

3. When making a payment via payment cards with an online payment function or bank transfers, the Customer is redirected to a website enabling electronic payment, e.g., the Customer's bank login page or card authorization center. If the payment for the Product is not made immediately after the redirection referred to in the previous sentence, the Order placed by the Customer will be canceled.

4. The price of the Product specified in the Product description is expressed in Polish zlotys and includes taxes and all fees required by applicable law. The price does not include the costs of transport and delivery of the Products, which are indicated separately.

5. The purchase of a Product is documented by issuing a receipt or VAT invoice, which will be delivered electronically to the Customer's email address provided in the order.

6. The Administrator may grant the Customer a discount or discount voucher in accordance with the rules described in the Store. Accumulated discounts may be used by the Customer exclusively for the purchase of Products. The value of the discount reduces the price paid by the Customer for the Product. Discounts can only be combined if this is clearly stated on them. Discounts are not transferable and are never converted into cash or other benefits.

§ 5. DELIVERY

1. The place of performance of the sales contract by the Administrator is the place where the Product will be collected (and in case of doubt, the place where the Product should be collected as indicated by the Customer).

2. The Administrator provides information about the available methods of delivery of Products on the Store's website and when placing an Order.

3. The Order processing time (Product delivery) is indicated in each Order confirmation.

4. In the case of international shipping, Products are shipped only to the European Union country in which the Customer resides or has its registered office.

5. The Customer should check the condition of the Product immediately upon delivery, in the presence of the carrier. If any damage that may have occurred during transport is found, the Customer should draw up an appropriate report together with the carrier and immediately notify the Administrator.

6. The Administrator shall not be liable for failure to deliver the Product for reasons attributable to the Customer, e.g. due to an incorrect, incomplete, or ambiguous delivery address, preventing delivery of the shipment. In such a situation, the Administrator shall notify the Customer of the unsuccessful attempt to deliver the Product.

7. If the shipment is not collected, after 30 calendar days the Administrator has the right to dispose of the ordered Product.

8. In the case of delivery to areas subject to customs duties (e.g., Switzerland, Norway, selected postal codes in the United Kingdom), as well as in the case of delivery to areas subject to courier zone surcharges, the Administrator reserves the right to individually price and determine the delivery date of the shipment with the ordered Products or to withdraw from the order.

§ 6. NEWSLETTER

1. The Administrator may provide Customers with an electronic newsletter service, consisting of free information about Products, promotions, competitions, and news within the Store, as well as facts and events that may be related to the Administrator's activities and the services provided by the Administrator. The newsletter service may be provided by sending selected content by e-mail to the e-mail address provided by the Customer. The service is provided to Customers who have given their consent. The Customer may modify or unsubscribe from the newsletter service at any time by changing their account settings or sending a resignation to the e-mail address provided in the footer of each newsletter message.

2. The Administrator reserves the right to:

a. send advertisements and commercial information to the Customer via the newsletter;

b. temporarily disable the newsletter service;

c. completely discontinue the newsletter service;

d. discontinue the provision of the Newsletter service to a specific Customer in the event that they engage in activities that violate the law or these Terms and Conditions.

§ 7. PERSONAL DATA PROTECTION

1. The Administrator is the administrator of the personal data of Customers and persons indicated by Customers. Personal data is processed by the Administrator in accordance with the provisions of law, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/ 46/EC (General Data Protection Regulation), in particular for purposes related to the Administrator's activities in the scope of the Store, including for the purpose of concluding and performing sales contracts (handling sales transactions for Products), archiving, as well as for marketing purposes related to the services and Products offered. Providing personal data is voluntary.

2. Personal data processed by the Administrator may be made available to entities authorized to receive it under applicable law, including competent judicial authorities.

3. Personal data concerning Customers and other persons whose data has been provided by the Customer is protected by the Administrator against disclosure to unauthorized persons, as well as other cases of disclosure or loss, and against destruction or unauthorized modification of the indicated data and information through the use of appropriate technical and organizational security measures.

4. All information regarding the processing of personal data by the Administrator is governed by the Privacy and Cookie Policy, available at https://shop.laboprint.eu/pl/polityka-prywatnosci-i-plikow-cookie.

§ 8. COMPLAINT PROCEDURE

1. The Customer may lodge a complaint with the Administrator, in particular in the event of non-compliance of the Product with the sales contract or defects in the Product, as well as if the Administrator's actions are performed improperly or contrary to the provisions of the Terms and Conditions or the content of the Order. The complaint procedure for Customers who are consumers or entrepreneurs acting under consumer rights is governed by § 9 of the Terms and Conditions, and for other entrepreneurs by § 10 of the Terms and Conditions.

2. The following are not subject to complaint:

a. slight color differences from the color sample approved by the Customer, as referred to in Article 5(6) of the Terms and Conditions (The Administrator shall not be liable for deviations from the colors desired by the Customer if it did not receive a color sample from the Customer when placing the Order, such as a cromalin or other reliable printout (digital proof), in accordance with Appendix 1 (specification for preparing files for printing);

b. slight differences resulting from a comparison of test prints (test print) with the Product;

c. slight differences in dimensions that do not affect the usability of the Product;

d. slight differences resulting from a comparison with the content of the Order that do not affect the intended use of the Product.

3. If replacement or repair of the Product is possible, the Administrator shall notify the Customer thereof and provide all information regarding further proceedings. In cases justifying a full or partial refund, the amount paid by the Customer for the Product will be refunded within 14 days of the decision to refund, but not earlier than after the Administrator has received the returned Product or proof of its return, unless the Administrator waives the requirement for its return by e-mail.

4. The refund will be made in the same way as the Customer chose to pay for the Product. If the Customer used a discount accumulated on their Account when purchasing the Product, the refund will be reduced by the value of the discount used, which the Customer will be able to use in future transactions.

§ 9. COMPLAINT PROCEDURE FOR CONSUMERS AND ENTREPRENEURS ENTITLED TO CONSUMER RIGHTS

1. The provisions of this paragraph apply exclusively to consumers and entrepreneurs who are entitled to consumer rights.

2. A customer who is a consumer or an entrepreneur who has consumer rights may lodge a complaint with the Administrator, in particular in the event of non-compliance of the Product with the contract, as well as if the Administrator's actions provided for in these Terms and Conditions are performed improperly or contrary to the provisions of the Terms and Conditions.

3. Complaints may be submitted in any form, including electronically via the contact form available on the Store's website https://laboprint.eu/forms/formularz-reklamacji-labo-print.pdf, by email to [email protected] or by registered letter to the Administrator's address: LABO PRINT SA, ul. Szczawnicka 1, 60-471 Poznań.

4. If the Customer is obliged to make the Product available to the Administrator, the Administrator shall collect the Product from the Customer, in particular by sending a return label and providing instructions for shipping the Product. However, the Administrator reserves the right not to accept cash on delivery shipments.

5. The complaint should include: name and surname or company name, e-mail address under which the Customer appears in the Store, a description of the circumstances justifying the complaint, as well as the Customer's specific request related to the complaint. In order for the complaint to be considered, the Customer is obliged to provide, at the Administrator's request, additional information enabling its consideration, and in special cases, to return the Product to the address indicated by the Administrator.

6. If the data or information provided in the complaint needs to be supplemented, the Administrator shall ask the Customer submitting the complaint to supplement it to the extent indicated.

7. The Administrator shall examine the case within 14 (fourteen) days from the date of receipt of the complaint.

8. The Customer shall be informed about the manner in which the complaint has been examined, in accordance with their wishes (e.g., by e-mail, to the address provided by them during registration, or in writing). If the complaint is rejected, the Administrator shall notify the Customer of this fact, stating the reasons for the decision. Failure by the Administrator to respond within the above-mentioned period of 14 (fourteen) days shall result in the complaint being considered justified.

9. The Customer may appeal against the Administrator's decision regarding the complaint submitted by e-mail to the following e-mail address: [email protected].

10. A Customer who is a consumer may use extrajudicial means of dealing with complaints and pursuing claims, including:

a. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. A list of Inspectorates can be found here https://uokik.gov.pl/pomoc-dla-konsumentow#faq595,

b. assistance from the competent local permanent consumer arbitration court operating at the Provincial Trade Inspection Authority, to which a request for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://uokik.gov.pl/pomoc-dla-konsumentow#faq596,

c. free assistance from the municipal or district consumer ombudsman;

d. the ODR online platform available at: http://ec.europa.eu/consumers/odr/.

§ 10. COMPLAINT PROCEDURE CONCERNING ENTREPRENEURS OTHER THAN ENTREPRENEURS WHO ARE ENTITLED TO CONSUMER RIGHTS

1. The provisions of this paragraph apply exclusively to entrepreneurs who are not entitled to consumer rights.

2. A Customer who is an entrepreneur not acting as a consumer may lodge a complaint with the Administrator in the event of Product defects within 14 (fourteen) days between June 15 and September 15, and within 7 (seven) days in other periods, counted from the date of receipt of the Product by the Customer. In the case of certain Orders, this period may be extended by the Administrator upon a written and justified request from the Customer. The Administrator reserves the right to refuse to consider complaints after the expiry of the above-mentioned period. A Customer who is an entrepreneur not acting as a consumer may also submit a complaint to the Administrator if the Administrator's actions provided for in these Terms and Conditions are performed improperly or contrary to the provisions of the Terms and Conditions.

3. Complaints regarding Orders not exceeding PLN 1,000.00 (one thousand) or EUR 250.00 (two hundred and fifty) should be submitted by e-mail to [email protected].

4. Complaints regarding Orders exceeding PLN 1,000.00 (one thousand) or EUR 250.00 (two hundred and fifty) EUR should be submitted by e-mail to [email protected], attaching the completed complaint form available on the Store's website https://laboprint.eu/forms/formularz-reklamacji-labo-print.pdf.

5. The complaint should include: the company name, the email address under which the Customer is registered in the Store, and the order number to which the complaint relates, or other circumstances justifying the complaint, as well as the Customer's specific request related to the complaint.

6. Within 7 (seven) days of submitting the complaint, the Customer is obliged to deliver: (i) the Product at their own expense to the address of the Administrator LABO PRINT SA, ul. Szczawnicka 1, 60-471 Poznań, (ii) photos of the Product subject to complaint. The Administrator may decide that sending photos of the Product showing the reason for the complaint is sufficient to resolve the complaint.

7. If the data or information provided in the complaint needs to be supplemented, the Administrator shall ask the Customer submitting the complaint to supplement it within a specified time limit and to the extent indicated, reserving the right to refuse to consider the complaint if the Customer fails to meet the deadline.

8. The Administrator shall examine the case within 14 (fourteen) days from the date of a correctly prepared complaint and from the receipt of the Product or photos of the Product. The Administrator reserves the right to extend the complaint review period once, in which case they shall immediately notify the Customer by email to the email address provided by the Customer in the complaint. The expiry of the complaint review period does not constitute acceptance of the complaint.

9. The Customer will receive information about the manner of considering the complaint via e-mail to the e-mail address provided by the Customer in the complaint. If the complaint is rejected, the Administrator will notify the Customer of this fact, providing the reasons for this decision.

§ 11. WITHDRAWAL FROM THE SALES AGREEMENT

1. A Customer who is a consumer or an entrepreneur acting under consumer rights may withdraw from the sales agreement without giving reasons within 14 days from the date (1) on which the Customer came into possession of the Product or on which a third party other than the carrier and indicated by the Customer came into possession of the Product, (2) on which the Customer came into possession of the last of the Products or on which a third party other than the carrier and indicated by the Customer came into possession of the last of the Products in the case of a contract obliging the transfer of ownership of multiple Products that are delivered separately. Withdrawal from the contract may be made using the contact form available on the Store's website, by email to [email protected], or in writing to LABO PRINT SA, ul. Szczawnicka 1, 60-471 Poznań. If the Customer has purchased more than one Product as part of a single Order, the withdrawal may apply to all or only selected Products, with the proviso that if the Product is sold as a set, kit, or package, the withdrawal is possible in relation to that set, kit, or package. The Customer may use the return form template, which constitutes Appendix 2 to the Terms and Conditions.

2. The right to withdraw from the sales contract does not apply if the subject of the Order is a Dedicated Product (see § 3(6)).

3. In the event of effective withdrawal from the contract, the contract shall be deemed not to have been concluded in relation to the Product (set, kit, or package) from which the Customer has withdrawn. The Product, which should not bear any signs of use, should be sent in its original undamaged packaging, with all equipment and accessories. The return should take place immediately, but no later than within 14 days from the date of receipt of the Product. The cost of returning the Product to the Administrator shall be borne by the Customer. In the event of effective withdrawal from the sales contract, the Administrator shall refund the amount paid by the Customer for the Product in a manner analogous to the method of payment for the Product chosen by the Customer. If the Customer used a discount to which they were entitled when purchasing the Product, the refund will be reduced by the value of the discount used, which the Customer will be able to use in future transactions.

4. In the event of effective withdrawal from the sales contract, the Seller guarantees a refund of the price of the Product and the costs of shipping the Product to the Customer. If the Customer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Customer.

5. If the deadlines for withdrawal from the contract specified in this article are exceeded, the Administrator shall return the returned Product to the Customer at their expense. Failure by the Customer to comply with the above-described procedure for withdrawal from the contract may result in a significant delay in the completion of the withdrawal procedure and, consequently, in the order to refund the funds due to the Customer.

6. The Customer shall be liable for any reduction in the value of the Product resulting from its use in a manner exceeding that necessary to ascertain the nature, characteristics, and functioning of the Product.

7. The right to withdraw from the contract does not apply: (1) to products or services whose price depends on changes in the financial market beyond the Administrator's control, (2) to products with properties specified by the Customer in the Order or serving to satisfy their individual needs, (3) to products which, after delivery, due to their nature, are inseparably connected with other items, (4) in relation to a contract concluded through a public auction, (5) if the Administrator has fully executed the Order with the express consent of the Customer, who was informed before the commencement of the service that after the Administrator has performed the service, they will lose the right to withdraw from the contract.

§ 12. FINAL PROVISIONS

1. The Seller reserves the right to amend the Terms and Conditions in the event of:

a. technological or functional changes aimed at improving the operation of the Store;

b. changes in the scope or manner of services provided by the Seller;

c. changes in generally applicable laws;

d. the need to adapt the Terms and Conditions to court rulings or administrative decisions;

e. security reasons, prevention of abuse, improvement of privacy protection;

f. editorial changes.

2. The Seller shall inform Customers who have an account in the Store of each amendment to the Terms and Conditions by sending relevant information to the e-mail address provided by the Customer. The amendments shall enter into force at the time expressly indicated by the Seller, but not earlier than 15 (fifteen) days after notifying Customers of the amendments. The amendment to the Terms and Conditions shall become effective on the date specified in the notification, unless the Customer submits a statement within the specified period of time indicating their disagreement with the amended Terms and Conditions, which statement shall be tantamount to the termination of the contract for the provision of electronic services related to the maintenance of the account (on the terms specified in § 2(9) of these Terms and Conditions). 9 of these Terms and Conditions). Customers who placed an Order before the new Terms and Conditions came into force are subject to the previous Terms and Conditions.

3. The Administrator may provide any additional services on the basis of separate regulations.

4. The Customer is obliged to refrain from any unlawful activities, in particular from using the Store directly or indirectly for unlawful purposes, for the purpose of violating the law, from using the Store in a manner contrary to the Terms and Conditions, good manners, or generally accepted rules of using the Internet, in a manner that violates the rights of the Administrator, other Customers, or third parties, in particular by providing false data, impersonating other entities, or abusing their rights, as well as from providing data that causes disruption, overloads IT systems, or unauthorized modification of data contained in the Store.

5. All appendices to these Terms and Conditions constitute an integral part thereof:

o  Appendix 1 - Specification for preparing files for printing in the Store

o  Appendix 2 - Model statement of withdrawal from the sales contract

6. The law applicable to sales contracts between a Customer who is not a consumer and the Administrator under the terms and conditions set out in the Terms and Conditions is Polish law. Any disputes arising from the application of these Terms and Conditions shall be settled by the competent common courts.

7. These Terms and Conditions shall enter into force and remain in force from the date of their publication, i.e. from September 27, 2024.

APPENDICES:

•    Appendix No. 1 - Specification for preparing files for printing Shop - available at https://laboprint.eu/wp-content/uploads/files/Specification_EN.pdf

•    Appendix No. 2 - Model statement of withdrawal from the sales contract