Privacy Policy and Cookies

§ 1 General Provisions

  1. The administrator of personal data is the company Labo Print S.A., with its registered office at ul. Szczawnicka 1, 60-471 Poznań, with NIP number: 7792385780 and KRS number: 472089. Labo Print S.A. can be contacted in writing at the address indicated in the preceding sentence or by e-mail at the address: [email protected].
  2. Based on Art. 37 GDPR, the company Labo Print S.A. has not appointed a Data Protection Officer.
  3. The privacy policy constitutes an integral part of the Terms and Conditions. By using the services offered by us, you entrust us with your information. This document serves only as an aid to understanding what information and data are collected, for what purpose, and how they are used. These data are very important to us, therefore we ask you to familiarize yourself thoroughly with this document as it determines the rules and methods of processing and protecting personal data. This document also determines the rules for the use of "Cookies" files.
  4. We inform that we comply with the rules of personal data protection and all legal regulations provided for by the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
  5. At the request of the person whose personal data are processed, we provide comprehensive information on how we use their personal data. We always try to inform in a clear manner about the data we collect, how we use it, what purposes it serves, to whom we pass it, what protection we ensure for this data when passing it to other entities, and we provide information about institutions to contact in case of doubts.

§ 2 Privacy Principles

  1. We respect your privacy. We want to guarantee you the convenience of using our services.
  2. We value the trust with which you favor us by entrusting us with your personal data for the purpose of service provision. We always use personal data in a fair manner and in such a way as not to betray your trust, only to the extent necessary for the provision of services.
  3. As a User, you have the right to obtain full and clear information on how we use your personal data and for what purposes they are necessary. We always inform in a clear manner about the data we collect, how and to whom we disclose it, and provide information about entities to contact in case of doubts.
  4. In case of doubts regarding our use of your personal data, we will immediately take actions to clarify and resolve such doubts. We respond exhaustively to all related questions.
  5. We will take all justified actions to protect your data against improper and uncontrolled use.
  6. The legal basis for processing your personal data is::
    1. art. 6 para. 1 lit. a
      the data subject has given consent to the processing of his or her personal data for one or more specific purposes.
    2. art. 6 para. 1 lit. b
      processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
    3. art. 6 para. 1 lit. c
      processing is necessary for compliance with a legal obligation to which the controller is subject
    4. art. 6 para. 1 lit. d
      processing is necessary in order to protect the vital interests of the data subject or of another natural person
    5. art. 6 para. 1 lit. e
      processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
    6. art. 6 para. 1 lit. f
      processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party
  7. Your personal data related to the conclusion and performance of the contract will be processed for the duration of its performance, and also for a period no longer than provided for by law, including the provisions of the Civil Code and the Accounting Act, i.e. no longer than 10 years, counting from the end of the calendar year in which the last contract was performed.
  8. Your personal data processed for the purpose of concluding and performing future contracts will be processed until an objection is raised.
  9. You have the right to: access to your personal data and to obtain a copy of the personal data undergoing processing, rectification of your incorrect data; request for erasure of data (right to be forgotten) in cases provided for in art. 17 GDPR; request for restriction of processing in cases indicated in art. 18 GDPR, to object to processing in cases indicated in art. 21 GDPR, to data portability of the provided data processed in an automated manner.
  10. If you believe that your personal data are processed unlawfully, you may lodge a complaint with the supervisory authority (Personal Data Protection Office, ul. Stawki 2, Warsaw). If you need additional information related to personal data protection or wish to exercise your rights, contact us by mail at the correspondence address.
  11. We comply with all applicable provisions and regulations concerning data protection and we will cooperate with data protection authorities and law enforcement authorities entitled to do so. In the absence of data protection regulations, we will act in accordance with generally accepted data protection principles, principles of social coexistence, and established customs.
  12. In case of questions, we invite you to contact via the page from which you were redirected to this Privacy Policy. The contact request will be immediately forwarded to the appropriate person appointed for this purpose.
  13. To facilitate our response or position on the provided information, we ask you to provide your first name and last name.

§ 3 Scope and Purpose of Personal Data Collection

  1. We process necessary personal data for the purpose of service provision and for accounting purposes and only such.
  2. We collect, process, and store the following user data:
    1. first name and last name,
    2. residential address,
    3. delivery address (if different from residential address),
    4. tax identification number (NIP),
    5. e-mail address,
    6. telephone number (mobile, landline),
    7. information about the web browser used,
    8. other personal data voluntarily provided to us.
  3. Providing the above data is entirely voluntary but also necessary for the full provision of services.
  4. We may transfer personal data to servers located outside the country of your residence or to affiliated entities, third parties with headquarters in other countries, including countries within the EEA (European Economic Area, EEA eng. European Economic Area, EEA – free trade area and Common Market, covering European Union countries and the European Free Trade Association EFTA) for the processing of personal data by such entities on our behalf in accordance with the provisions of this Privacy Policy and applicable law, customs, and data protection regulations.
  5. Access to your data may be held by entities providing services necessary for the operation of the service, i.e.:
    1. Hosting companies providing hosting services or related services for the Administrator
    2. Companies through which the Newsletter service is provided
    3. IT service and support companies performing maintenance or responsible for maintaining IT infrastructure
    4. Companies intermediating in online payments for goods or services offered within the Service (in case of making a purchase transaction in the Service)
    5. Companies intermediating in mobile payments for goods or services offered within the Service (in case of making a purchase transaction in the Service)
    6. Companies responsible for keeping the Administrator's accounting (in case of making a purchase transaction in the Service)
    7. Companies responsible for delivering physical products to the User (postal/courier services in case of making a purchase transaction in the Service)

§ 4 Cookies Files

  1. We use cookies files or similar technologies (hereinafter collectively referred to as "cookies files") by which are meant IT data, in particular text files, intended for using the website and stored in the end devices of Users browsing the pages. Information collected using cookies files allows adjusting services and content to individual needs and preferences of users, as well as serves to develop general statistics regarding the use of pages by users. Data collected using cookies files are collected solely for the purpose of performing specific functions for Users and are encrypted in a way that prevents access to them by unauthorized persons.
  2. On our website, we use cookies files:
    1. Internal cookies - files placed and read from the User's Device by the Service's IT system
    2. External cookies - files placed and read from the User's Device by IT systems of external Services. Scripts of external Services that may place cookies files on the User's Device have been deliberately placed in the Service via scripts and services provided and installed in the Service
    3. Session cookies - files placed and read from the User's Device by the Service during one session of a given Device. After the session ends, the files are deleted from the User's Device.
    4. Persistent cookies - files placed and read from the User's Device by the Service until their manual deletion. Files are not automatically deleted after the Device session ends unless the User's Device configuration is set to the mode of deleting cookies files after the Device session ends.
  3. Within our website, the following types of cookies files are used due to necessity for service provision:
    1. essential cookies files, enabling the use of services available within the website, in particular authentication cookies files used for services requiring authentication;
    2. cookies files serving to ensure security, in particular used to detect abuses in terms of authentication;
    3. performance cookies files, enabling the collection of information on the manner of using websites;
    4. functional cookies files, enabling "remembering" of settings selected by the user and personalizing the user interface;
    5. advertising cookies files, enabling the delivery of advertising content to users tailored to their interests.
  4. Web browsing software (web browser) usually by default allows storing cookies files in the end device. A User browsing the website may independently and at any time change the settings regarding cookies files, specifying the conditions for their storage and access by cookies files to their device. The changes in settings referred to in the preceding sentence, the Customer may make using the web browser settings. These settings may be changed in particular in such a way as to block the automatic handling of cookies files in the web browser settings or to inform about each placement of cookies files on the User's device. Detailed information on the possibilities and ways of handling cookies files is available in the software settings (web browser).
  5. Using the website without changing the settings regarding cookies files means consent to saving cookies files. The Customer may always withdraw consent by changing the settings regarding cookies files. Information on how to configure cookies files settings in sample web browsers the User may find here:
    1. Chrome
    2. Opera
    3. FireFox
    4. Edge
    5. Safari
    6. Internet Explorer 11

§ 5 Use of Analytical Tools and Significant Marketing Techniques

  1. We use statistical analysis of traffic on the page via Google Analytics (Google Inc. based in the USA). Google Analytics uses so-called cookies files, i.e. text files stored on the computer of the site visitor, which allow analyzing the use of the site. Information generated by the cookies file about the use of the site is sent to a Google server in the USA and stored there. If the anonymous IP address function is enabled on the site, the IP address will first be shortened by Google in European Union countries or other European Economic Area countries. The full IP address will be sent to a Google server and shortened there only in special cases. On behalf of the operator of this website, Google will use this data to evaluate the use of the site, prepare reports on activity on the site, and for the purpose of providing additional services related to the site and the use of Internet resources on behalf of the site operator. The IP address of the computer sent by the browser as part of Google Analytics tools will not be combined with other Google data. To prevent cookies files from being stored, the browser settings need to be changed. However, we would like to emphasize that in such a case, the full use of all site functions may not be possible. Furthermore, it is possible to avoid saving data related to the use of the site and generated by cookies files (including the computer IP address) and sending it to Google, as well as preventing Google from processing this data by downloading and installing a browser plug-in under the link below. The current link is https://tools.google.com/dlpage/gaoptout?hl=en.
  2. We use the Facebook Pixel. This technology causes the Facebook service (Facebook Inc. based in the USA) to know that a person registered in it is using the Service. This means that Facebook Pixels are integrated with our websites. Integration of Facebook Pixels enables us to present targeted advertisements and optimize this process, as well as measure the reach of our marketing activities. This constitutes a legitimate interest in accordance with art. 6 lit 1f GDPR. During visits to our site, the Facebook Pixel links your browser to the Facebook server and a cookies file is saved. This informs Facebook of visits to our site based on your IP address. If you have a Facebook account, Facebook may link this information to your profile and use it to display targeted advertisements, unless an objection to such actions has been previously reported in the Facebook profile settings.
  3. We use LinkedIn Insight Tag. This technology causes the LinkedIn service (LinkedIn Ireland Unlimited Company based in Ireland) to know that a person registered in it is using the Service. It consists in saving a cookies file on your device, which enables collecting data, in particular IP address, device and browser properties, as well as activity on the site. Data are encrypted, anonymized within seven days, and anonymized data are deleted within 90 days. LinkedIn does not provide us with any personal data. LinkedIn Insight Tag presents only anonymized reports on the target group of the site and advertising effectiveness. If you have a LinkedIn account, you can manage the processing of your personal data for advertising purposes using the account settings.
  4. We use remarketing techniques allowing matching advertising messages to user behavior on the site, which may give the illusion that the user's personal data are used for tracking, but in practice, no personal data are transferred from us to advertising operators. The technological condition of such actions is enabled cookies files handling. We use a solution automating the Service operation with respect to users, e.g. capable of sending an email to the user after visiting a specific subpage, provided they have consented to receiving commercial correspondence from us.

§ 6 Rights and Obligations

  1. We have the right and in cases specified by law also the statutory obligation to transfer selected or all information concerning personal data to public authority bodies or third parties that report such a request for providing information based on applicable Polish law provisions.
  2. The User has the right to:
    1. access to personal data
      The User has the right to obtain access to their personal data, exercised upon request submitted to the Administrator
    2. rectification of personal data
      The User has the right to request the Administrator to immediately rectify personal data that are incorrect or/and complete incomplete personal data, exercised upon request submitted to the Administrator
    3. erasure of personal data
      The User has the right to request the Administrator to immediately erase personal data, exercised upon request submitted to the Administrator. In case of user accounts, data erasure consists in anonymizing data enabling User identification. The Administrator reserves the right to suspend the execution of the data erasure request to protect the legally justified interest of the Administrator (e.g. when the User committed a breach of the Terms and Conditions or data were obtained as a result of conducted correspondence). In case of the Newsletter service, the User has the possibility to independently erase their personal data using the link placed in each sent e-mail message.
    4. restriction of personal data processing
      The User has the right to restriction of personal data processing in cases indicated in art. 18 GDPR, including questioning the accuracy of personal data, exercised upon request submitted to the Administrator
    5. portability of personal data
      The User has the right to obtain from the Administrator personal data concerning the User in a structured, commonly used, machine-readable format, exercised upon request submitted to the Administrator
    6. objection to personal data processing
      The User has the right to object to the processing of their personal data in cases specified in art. 21 GDPR, exercised upon request submitted to the Administrator
    7. lodging a complaint
      The User has the right to lodge a complaint with the supervisory authority responsible for personal data protection.
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